Privacy policy

Last updated: June 4, 2025

This Privacy Policy explains how Petite Kaadhal ("we", "us", "our") collects, uses, and discloses your personal information when you access or use our website at https://www.petitekaadhal.com (the "Site") or interact with our services (collectively, the "Services"). This includes making a purchase, browsing the Site, or contacting us.

By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Services.

1. Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. When we do, we will post the updated policy on the Site and revise the “Last Updated” date.

2. Information We Collect

a. Information You Provide

We collect the personal information you provide when you:

  • Place an order
  • Create an account
  • Contact us for support

This may include:

  • Contact details (name, address, phone number, email)
  • Order details (billing/shipping address, payment confirmation)
  • Account credentials (username, password, security information)
  • Customer support communications

All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties. We do not pass any debit/credit card details to third parties.

b. Information Collected Automatically

We collect information about your device and usage through cookies and similar technologies. This includes:

  • IP address
  • Browser and device details
  • Interaction data (pages viewed, time spent, etc.)

See Shopify’s cookie policy for more details.

c. Information from Third Parties

We may receive information from:

  • Shopify, as our e-commerce platform provider
  • Payment processors, to fulfill your orders
  • Marketing and analytics partners

All such data is handled in accordance with this Privacy Policy.

3. How We Use Your Information

We use your personal data to:

  • Fulfill and manage orders
  • Provide customer support
  • Operate, maintain, and improve our Site and Services
  • Send order confirmations, updates, and marketing communications
  • Prevent fraud and secure our platform
  • Comply with legal obligations

Marketing communications may be sent by email, SMS, or postal mail. You can opt out at any time.

4. Cookies and Tracking Technologies

We use cookies and similar tools to:

  • Enhance your browsing experience
  • Analyze traffic and usage
  • Customize advertising content

Most browsers allow you to disable cookies. Disabling cookies may impact your ability to access certain features of the Site.

5. Sharing Your Information

We may share your information with:

  • Vendors and service providers (e.g., payment processors, logistics partners)
  • Business and marketing partners
  • Affiliates within our corporate group
  • Government or legal authorities, when required
  • Third parties in connection with business transfers (e.g., merger or acquisition)

We do not sell or disclose your sensitive personal information to third parties for unauthorized purposes.

https://www.petitekaadhal.com takes appropriate steps to ensure data privacy and security, including through various hardware and software methodologies. However, the website cannot guarantee the security of any information that is disclosed online.

6. Third-Party Sites

Our Site may contain links to external websites. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children's Privacy

Our Services are not intended for children under 18. We do not knowingly collect data from minors. If you believe a child has provided us with personal data, please contact us to delete the information.

8. Data Security & Retention

We implement appropriate safeguards to protect your data.

https://www.petitekaadhal.com takes appropriate steps to ensure data privacy and security, including through various hardware and software methodologies. However, we cannot guarantee the security of any information disclosed online.

We retain your personal data only as long as necessary to:

  • Maintain your account
  • Provide Services
  • Comply with legal obligations
  • Resolve disputes

9. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your data
  • Withdraw consent
  • Restrict or object to processing
  • Receive a copy of your data
  • Manage your communication preferences

To exercise your rights, contact us using the details below. We may verify your identity before proceeding.

10. International Transfers

As a UAE-based business using international service providers, your data may be processed or stored outside your country of residence. Where legally required, we use appropriate safeguards, such as Standard Contractual Clauses, to protect cross-border data transfers.

11. Contact Us

For questions or privacy-related requests, contact us at:

Petite Kaadhal FZ LLC
info@petitekaadhal.com
+971 52 600 5122
Compass Building, Al Shohada road,
Al Hamra Industrial Zone-FZ